Shipping policy

At RuRu’s Cozy Days, every piece is carefully packed and sent from Australia with love — because we believe that comfort should arrive gently at your door.

 

✨ Processing Time

All orders are processed within 2–4 business days. Once your cozy pieces are ready, we’ll send you a shipping confirmation email with tracking details so you can follow their journey home.

 

🚚 Estimated Delivery Time

• 🇦🇺 Australia: 3–8 business days

• 🇳🇿 New Zealand & International: 7–14 business days

Please note: Delivery times may vary depending on your location, weather, or customs delays.)

 

📦 Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. From time to time, we may offer free shipping promotions — keep an eye out for those cozy surprises.

📍 Tracking Your Order

All orders come with a tracking number. Once your order has shipped, you’ll receive an email with tracking information so you can follow its journey every step of the way.

If you have any questions about shipping, feel free to reach us at ruruscozydays@gmail.com — we’re always here to help make your cozy days smoother.